How do you describe Customer Service on a Resume

Posted by Invercargill Resume on 1 Oct 2024

When applying for a customer service job, it is essential to emphasize your relevant knowledge and experience on your resume. A well-written resume can make a the difference in getting the job you’ve always wanted. We at Invercargill Resume, we specialize in writing resumes to make you stand out from the crowd. In this article, we’ll explain how to write about customer service on a resume.

  1. Use action verbs. When discussing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been engaged in your customer service activities and are able to show results.
  2. Be specific about your job duties and responsibilities: Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service,"" mention that you "managed a team of customers service reps and handled complaints from customers."
  3. Use metrics: Provide relevant measures such as satisfaction levels to show the impact of your work. For example, "increased customer satisfaction by 15% by using effective problem-solving techniques."
  4. Create a custom resume by tailoring your resume to the specific job you’re applying for. Include the relevant skills and experience that are relevant to the position.
  5. Check your resume for errors and seek help from a professional: Proofread your resume before making it available to ensure there are no errors. If you require assistance you can seek help from a professional by contacting Invercargill Resume.

With these suggestions by following these guidelines, you can build your resume for customer service that effectively highlights your relevant experiences as well as your skills. Remember to customize your resume for the position you’re applying to and be sure to proofread your resume prior to submitting it. Invercargill Resume can also assist with the creation of a strong resume that displays your capabilities and expertise.

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How to describe customer service on a resume

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