How to present Customer Service on a resume

Posted by Invercargill Resume on 18 Apr 2025

When applying for a customer service job, it is essential to showcase your relevant experience and skills in your resume. A well-written resume can make a huge difference when you apply for the job you want. The team at Invercargill Resume, we specialize in offering resume writing services to help you stand out from your competitors. In this article, we’ll provide tips on how to present the level of customer service in your resume.

  1. Utilize action verbs when you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs show how you’ve actively involved in the work of customer service and are able to show results.
  2. You should include specific job responsibilities and responsibilities. Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service," say "managed the customer service agents and handled customer complaints."
  3. Use metrics: Provide relevant measures such as satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% through effective method of problem-solving."
  4. Tailor your resume: Tailor your resume to fit the job you’re applying for. Highlight your skills and experiences that are relevant to the position.
  5. Proofread and seek professional help Check your resume for errors before sending it out to ensure it’s error-free. If you require help look into professional help with Invercargill Resume.

If you follow these advices that you will be able to craft an effective customer service resume that effectively highlights your relevant work experience as well as your skills. Make sure to make your resume specific to the specific job that you’re applying for and ensure that you have it proofread before you submit it. Invercargill Resume can also assist you in creating a successful resume that displays your capabilities and experience.

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How to describe customer service on a resume

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