How to describe customer service on a resume
When seeking a customer service job, it’s essential to emphasize your relevant knowledge and experience in your resume. A professionally written resume can make the difference in getting the job that you desire. Here at Invercargill Resume, we specialize in resume writing to ensure that you stand out the competition. In this article, we’ll discuss tips on how to talk about the customer service aspect of your resume.
- Use action verbs in describing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove that you are actively involved in the work of customer service and achieved outcomes.
- Include specific job duties and responsibilities: Be specific when you describe your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed the team of customer service reps and handled customer complaints."
- Provide metrics: Include relevant indicators such as satisfaction rates to prove the impact of your work. For example, "increased customer satisfaction by 15% with effective strategies for solving problems."
- Tailor your resume: Tailor your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience which are relevant to the job.
- Check your resume for errors and seek help from a professional: Proofread your resume before uploading it to ensure it’s not erroneous. If you need assistance take advice from a professional at Invercargill Resume.
If you follow these advices that you will be able to craft your own customer service resume which effectively highlights your experience and abilities. Remember to customize your resume for the position you’re applying to and make sure you proofread it prior to submitting it. Invercargill Resume can also assist you in creating an effective resume that highlights your strengths and work experience.
