How to present Customer Service on a Resume
When seeking a customer service job, it’s important to highlight your relevant qualifications and experience in your resume. A well-written resume will make huge difference when you apply for the job that you desire. The team at Invercargill Resume, we specialize in providing resume writing services to help you stand out from the crowd. In this article, we’ll provide tips on how to convey the customer service aspect of your resume.
- Use action verbs. When discussing your customer service experience you should use action verbs like "assisted," "resolved," or "responded." These verbs show that you have actively been involved in customer service work and are able to show results.
- Include specific job duties and responsibilities: Be precise in describing your customer service experience. Instead of saying "worked in customer service," you should say "managed the team of customer service reps and handled customer complaints."
- Offer metrics: Include relevant metrics like customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
- Tailor your resume: Tailor your resume to fit the customer service position that you’re applying for. Highlight the abilities and experience that are relevant to the position.
- Ask for professional help and proofread Before you submit your resume, proofread it. submitting it to ensure that it is error-free. If you require assistance you can seek help from a professional by contacting Invercargill Resume.
If you follow these advices follow these suggestions to create your resume for customer service that effectively highlights your relevant experiences and abilities. Be sure to tailor your resume to the specific job that you’re applying for and to proofread it before submitting it. Invercargill Resume can also assist with the creation of a strong resume that highlights your strengths and work experience.
