How to Write a Good Customer Service Resume
Creating an effective customer service curriculum vitae or (Curriculum Vitae) is about highlighting your pertinent expertise and experiences. A well-written resume or CV as well as a compelling cover letter, along with a professional LinkedIn profile, can make a big difference in getting an interview. At Invercargill Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to make get noticed by the competition. In this article, we will review how to portray customer service in a resume or CV, highlight customer service skills on a resume or CV and offer tips regarding how to present your customer service expertise.
How to describe the customer service in the resume or CV:
In describing your customer service experience, focus on specific tasks and responsibilities. Utilize action verbs such as "assisted," "resolved," or "responded," to describe your tasks. In addition, you should include any pertinent metrics, such as customer satisfaction rates, to illustrate your impact.
How do you show your the skills of customer service on a CV or resume:
Alongside the description of your experience, it’s also important to emphasize specific skills relevant to customer service, including communication and problem-solving abilities. Include any relevant training or certifications for example, a customer service training course or certificate within a specific customer service software.
What should I write about in regards to customer skill in customer service?
When writing about customer service skills, focus on the most vital and relevant abilities for the job you’re applying for. For example, if your job involves a lot phone communication, highlight your skills and experience in phone customer service.
How do I record about my experience with customer service?
When writing about your experience with your customer service experience, make sure you use specific examples and quantify your accomplishments. For instance, instead writing "Helped customers with their questions," say "Assisted an average of 50 clients per day with their inquiries, resulting in a 90% satisfaction rate."
By following these tips and guidelines, you can develop a customer service resume or the cover letter, CV, and LinkedIn profile that shows the relevant skills and experience you have and make you a good potential candidate for roles in customer service. Remember not to proofread the resume resume and letter prior to making it available for submission. Also, consider soliciting help from an expert at Invercargill Resume if you need assistance.
